Applicable to all customers (individuals and enterprises) who use this website for dietary supplement consultation, sample request, custom contract manufacturing inquiry, and order placement. This Agreement constitutes legally binding terms governing website usage, procurement, and contractmanufacturing cooperation. Accessing, browsing or submitting orders on this website shall be deemed acceptance of all terms herein.
- Acceptance of Terms
By accessing, browsing and using this website, or submitting inquiries, sample applications or manufacturing orders through this website, you acknowledge your acceptance of all provisions of these Terms of Service. These terms shall be read together with the Privacy Policy, Return & Refund Policy and Shipping Policy published on this website.
When you send emails, leave messages or submit forms to us via this website, you are communicating with us electronically. You consent to receive communications from us by electronic means including email and siteinternal messages, such as business notifications, order updates and compliance reminders.
- Orders and ContractManufacturing Procurement Rules
- Your submission of inquiries, sample requests or custom manufacturing orders on this website constitutes an offer for procurement or contractmanufacturing cooperation. Your submission must include your full name, contact address, email address and corporate information (for business customers).
- Quotations displayed on the website are for reference only. Pricing for dietary supplement contract manufacturing is subject to rawmaterial formulation, specifications, packaging, minimum order quantity and custom processes. Final transaction price shall be subject to the formal quotation confirmed by both parties.
- Prices listed on the website exclude import duties, customs charges, local consumption taxes and other applicable taxes and fees. Local taxes may apply in certain countries or regions. If applicable, such charges will be clearly stated during quotation or checkout and shall be borne by the customer.
- Upon receipt of your order or manufacturing inquiry, we reserve the right to review your request. We may decline to undertake projects that violate local dietarysupplement regulations, carry formulationrelated compliance risks, or fail to meet minimum orderquantity requirements.
- An order shall only take effect upon our written confirmation (via email or system receipt). Mere form submission does not form a binding contract.
- Member Account
- When you register a member account on this site, you warrant that all personal and corporate information you provide is true and complete. Please update your account details promptly should any information change.
- We shall comply with the published Privacy and Security Policy to protect your account information, manufacturing formulations, client data and other confidential business information.
- If you wish to request account cancellation and deletion of your personal and businessrelated data, please submit a formal request through our website contact form. We will process your request in accordance with our Privacy Policy.
- Your account is for your exclusive use. You shall not lend or share your account. You shall be liable for any losses arising from account compromise or unauthorized disclosure.
- Product Images, Samples and Colour Swatches
- All product images, packaging renderings, colour swatches and sample photos displayed on this website are for illustrative purposes only. Due to differences in shooting conditions, display devices, formulation adjustments and packagingprocess iterations, we do not guarantee that website images will exactly match finished goods or physical manufacturing samples.
- To verify product appearance, colour and formulation performance, customers shall refer to physical samples sent by us. For contractmanufacturing projects, the confirmed preproduction sample shall serve as the acceptance standard for mass production.
- Our samplerequest service is subject to adjustment at our discretion. Sample fees and shipping costs shall be subject to website postings or separate quotations.
- Product Descriptions and Compliance Statements
- We will endeavour to ensure accuracy of ingredient, specification and productinformation content on this website. All website content is for informational purposes only and does not constitute medical advice. No product is represented to cure, treat or prevent any disease.
- We do not warrant the absolute accuracy or completeness of all website content. Formulations, rawmaterial specifications and regulatory requirements for dietary supplements may change under local legislation. We will update website content accordingly as such changes occur.
- It is the customer’s responsibility to ensure that custommanufactured dietary supplements comply with food and dietarysupplement laws and regulations of the customer’s country or region. We only provide contractmanufacturing services. The customer shall be solely responsible for local regulatory registration, label review and marketaccess procedures for finished products.
- Site Policies, Modifications and Severability
- Use of this website constitutes your acknowledgement and acceptance of all published site policies, including Shipping Policy, Sample Return Policy, ContractManufacturing Aftersales Policy and Privacy & Security Policy.
- We reserve the right to revise these Terms and other site policies to reflect business and regulatory changes. Revised terms shall take effect upon publication on the website. Continued use of this website shall constitute acceptance of revised terms.
- If any provision of this Agreement is held invalid by a competent authority, such invalidity shall not affect the enforceability of all remaining provisions.
- Governing Law and Jurisdiction
This Agreement shall be governed by the laws in force in Houston, Texas, USA.
Any dispute arising out of website usage, manufacturing orders or procurement shall be subject to the exclusive jurisdiction of the courts of Houston, USA.
- Intellectual Property
All text, images, product renderings and contractmanufacturing template materials on this website are our exclusive intellectual property. Without our prior written consent, customers shall not copy, misappropriate or redistribute website images, formulation solutions or design assets for commercial purposes.
- Disclaimer
- We shall not be liable for delivery delays caused by network failures, server outages, thirdparty logistics or customs inspections overseas.
- The customer shall bear full responsibility for market sales, label compliance and local market access of finished dietarysupplement goods. We are only obligated to produce goods in accordance with mutually agreed technical standards.
- Contact Us
For inquiries, accountdeletion requests or orderrelated disputes, please submit written enquiries through the website contact form.